User Experience
Research & Design
Understand your users, find out their exact needs and build better products with a good research strategy.
I can help set you up with a strategy to get closer to your customers, carry out investigations and interviews or test your products & services to find their strengths and weaknesses.
Additional services for wireframing, prototyping, user interface (UI) design, usability testing, A/B testing, content design, information architecture & navigation improvements also available!
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Intensive UX Workshop
- One day workshop to train you to:
- Put together a research plan
- Identify your users & their needs
- Map their use of your product or service to find potential problems & opportunities
- Pick an appropriate metric & method to improve
- One day workshop to train you to:
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Expert Review
- An heuristic evaluation of your product or service against a set of ten industry standard usability principles
- Primary tasks carried out on your product
- Accessibility metrics included
- Presentation of findings & suggested actions
- Full report provided
- An heuristic evaluation of your product or service against a set of ten industry standard usability principles
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Customer Interviews
- Guided discussions with your users to uncover their exact needs so you can improve their experience
- Research planning
- Interviewee sourcing
- Presentation of findings & suggested actions
- Full report provided
- Persona creation available
- Guided discussions with your users to uncover their exact needs so you can improve their experience
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Journey Mapping
- Workshop based process to map your users experiences and identify opportunities to improve your product or service
- Workshop preparation & planning
- Graphical journey maps in print & PDF
- Presentation of findings & suggested actions
- Full report provided
- Persona creation available
- Workshop based process to map your users experiences and identify opportunities to improve your product or service
Exact quote dependent on requirements with flexible options for additional support!
Book a FREE Consultation Today
Pick a day & time in the calendar that suits you for a 30 minute phone, video or in-person* meeting to run through your needs and explore options.
Please include a brief summary of your request along with any existing links, etc.
* In-person visits available in the Isle of Purbeck, Dorset and surrounding areas only