User Experience Design

I'm a bit of a UX unicorn with skills covering customer research, interactive prototyping, usability testing & analysis, ABn testing, visual design, and strategy.

As Senior Digital Marketing Manager - Customer Experience at Rentokil Initial I oversee customer research and design activities, focusing on translating observed user needs & issues into actionable recommendations for discrete projects and long-term strategic business goals.

In my previous UX and design/development roles at Ticketmaster Live Nation I worked on their white label ticketing websites and commercial bulk ticketing applications after transitioning from freelance web design.

Feel free to reach out to me through my LinkedIn profile.